Shipping Policy
Thank you for shopping with us! We strive to provide the best shipping experience possible. Please read our shipping policy carefully to understand how and when your order will be processed and delivered.
Processing Time
All orders are processed within 1–5 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Time
Once processed, orders typically arrive within 7–14 business days depending on your location. Please note that shipping times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, or high-demand periods.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. Please allow 24–48 hours for tracking information to update after you receive this email.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us at support@phbabe.com with your order number and we will investigate promptly.
Important Note
pH Babe is not responsible for delays caused by incorrect shipping addresses provided at checkout. Please double-check your details before placing your order.
For any further questions, please don't hesitate to reach out to us at support@phbabe.com. We're happy to help. 🌸
